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How to Stop Nutrisystem

The popularity of dieting has increased in the last couple of decades, and many people have begun opting for dieting plans because they are easy to follow and flexible. However, there are many products that are available in the market that are a waste of money. You need to be cautious about the dieting plans that you choose to follow.

Subscription-based Nutrisystem diets provide you with pre-portioned, calorie-restricted meals that you can just heat and eat. Once a month, in 28-day batches, the company guarantees you will lose weight if you eat only the meals it sends.

However, the Colorado State University Extension advises that the expense can be prohibitive. As a Nutrisystem customer, if you ever choose to discontinue your participation in the program, be sure to cancel it properly otherwise you will continue to get automatic deliveries to your home.

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What is Nutrisystem?

Nutrisystem is a prepackaged, portion-controlled diet program that consists of four different plans for men and women. The company was founded in 1972 by brothers Tom and Richard Janis. They began the company with a goal of providing a diet plan to help people who were struggling to lose weight. Tom Janis, one of the founders, is also the founder of Jenny Craig Inc., which is another diet program.

Nutrisystem is a diet delivery system that provides you with meals that are pre-planned and portion-controlled. The company offers four different plans to choose from, ranging from the basic plan to the D plan for those who need a little more than 1,200 calories per day. Unlike other diet delivery systems, Nutrisystem is medically-supervised.

Nutrisystem offers a variety of plans that include meals, snacks and desserts. The plans are available in 28-day and four-week increments. With the 28-day plan, customers receive three meals and two snacks per day, plus a dessert. With the four-week plan, customers receive three meals and one snack per day, plus a dessert.

How much is Nutrisystem? How much does it cost?

In the menu section of the official Nutrisystem website, you will find the available plans that Nutrisystem offers. For the basic plan, you will pay $240 for 28 days worth of food. If you choose the Core plan, you will pay $330 for 28 days worth of food. The Uniquely Yours plan costs $375 for 28 days worth of food.

If you want the D plan, it will cost $415 for 28 days of food. For the Vegetarian plan, you will pay $405 for 28 days worth of food. The diabetic plan costs $340 for 28 days of food. In all of these plans, you will pay about $126 for shipping. This is for a standard delivery. If you want to get priority shipping, it will cost $6.95.

What Is the Cancellation Policy for Nutrisystem?

Because Nutrisystem's cancellation policy is so ambiguous, it can be difficult to cancel. There are many customers who complain about the cancellation policy since they don't comprehend what they should do in order to cancel their subscriptions. They also have to pay cancellation costs on top of everything else.

If you've also run into this problem, here's how to have your subscription canceled.

During the first 14 days, you can cancel the program without incurring any additional fees or penalties. This is due to Nutrisystem's 14-day money-back promise.

However, a $125 cancellation fee applies if you decide to cancel after the first 14 days but before the second shipment has been paid for.

Nutrisystem requires a two-month commitment if you decide to join. There is a high cancellation cost if you don't, and you don't want that.

In the terms and conditions, it's not called a "cancellation charge," which several customers felt was confusing. You'll get a $125 credit to your payment method from Nutrisystem because of the weight loss meal auto-delivery discount you obtained on your first shipment.

Even if the language is complex, you should still expect to pay the cancellation fee if you cancel too early.

How to Stop Nutrisystem

You can below steps to stop Nutrisystem.

1. Call Nutrisystem to disontinue

To discontinue your Nutrisystem subscription, call 877-338-8446 (toll-free).

2. Email nutrisystem to discontinue

To terminate your subscription and stop receiving food shipments, contact customer care and provide them your name and Nutrisystem membership number, which can be found on your payment statement. Cancellations cannot be made by email or the Nutrisystem website, according to the company.

3. Keep track cancellation confirmation number

Nutrisystem advises customers to keep a record of the cancellation confirmation number they receive from customer support once the cancellation has been processed. If you have any questions or concerns about your post-cancellation billing, this is the number to call.

4. Request Refund if it was your first delivery

If this was your first Nutrisystem delivery, you'll be able to request a refund by shipping back the food you already have. Call the return line at 888-849-4686 and ask for a return authorisation number to send back the product.

5. Return Nutrisystem Food

To return your Nutrisystem food, write the authorization number on the packing slip that came with your food shipment, then mail it to the Nutrisystem returns department in a new box. To return your Nutrisystem meal, send it to the following address: OHL/Nutrisystem Returns Dept, 1490 Nitterhouse Drive Chambersburg, PA 17201.

Things you need

  • Membership number in Nutrisystem
  • Packaging materials: shipping container and packing list

What if Nutrisystem shipment got delayed

Nutrisystem food shipments can be delayed temporarily by calling 877-338-8446 if you merely want to postpone them rather than cancel them completely. There is no charge for delaying your shipping for the first 30 days; beyond that, you will be assessed a cost.